Legal · Consent
telemedicine consent
Last updated · July 2026
What a video consult is
A prakriti consultation happens over secure video with a registered naturopathy practitioner. By booking, you consent to receiving lifestyle-wellness guidance through this remote format. Consent is also confirmed in the app before your first consult.
What to expect — and the limits
- The practitioner cannot perform a physical examination; guidance relies on what you share and show.
- The practitioner may decide a remote consult is not appropriate and advise an in-person visit to a physician instead.
- Video quality depends on your connection; a consult may be rescheduled if the connection fails.
- Wellness plans and any documents issued carry the practitioner’s name and registration number.
Your records
Consult notes, your health story and your plan are stored securely and are visible to the practitioners and coaches caring for you, as described in the Privacy Policy. Consultations are not recorded without your explicit, separate consent.
Withdrawing consent
You may decline or withdraw this consent at any time from the app’s consent settings — you can end a consultation whenever you wish, and withdrawal never affects your access to your own records.
Emergencies
Telemedicine is not suitable for emergencies. If your situation is urgent, do not wait for a consult — call 108 or your local emergency number.